Refund Policy
Last updated: January 15, 2024
Course Refunds
We offer a 7-day money-back guarantee on all our courses. If you're not completely satisfied with your course purchase, you can request a full refund within 7 days of your enrollment date.
How to Request a Refund
To request a refund:
- Contact our support team at support@onlinger.in
- Include your order number and reason for the refund
- We'll process your request within 3-5 business days
Refund Processing
Once approved, refunds will be processed to your original payment method within 5-10 business days. The time it takes for the refund to appear in your account depends on your bank or payment provider.
Non-Refundable Items
The following items are non-refundable:
- Consultancy sessions (unless cancelled 24 hours in advance)
- Physical products from our store (subject to return policy)
- Custom services and packages
Store Returns
For physical products purchased from our store, we accept returns within 30 days of delivery if the item is unused and in its original packaging.
Contact Us
If you have any questions about our refund policy, please contact us at:
Email: support@onlinger.in
Phone: +91 98765 43210